Mrs. Melody Boeck
Welcome to Customer Service and/or IBCA (Introduction to Business Computer Applications). I have worked and taught in St. Tammany Parish Schools since 2009. I have been teaching at Slidell High School since 2016. I love teaching business computers and customer service!! Computer knowledge is essential in today's technological society, along with knowing how to work with customers or clients.
I graduated from the University of Phoenix with a bachelor's in business management and a minor in entreprenuership. I went on to Southeastern Louisiana University for my teaching degree. I am certified in Microsoft, PowerPoint, Customer Service, and have taken a few courses on how Internet websites run.
In IBCA we will cover Microsoft 2013 and the Microsoft 2013 Certification, PowerPoint 2013 and the PowerPoint 2013 Certification. In customer service we will learn how to work with customers/clients and earn a Customer Service Certification. I am looking forward to this new school year!